Sales and lead follow-up
Capture leads from ads and web forms into WhatsApp, qualify them with an AI bot, assign them to a salesperson and track the deal in the pipeline.
Use cases
What teams do with Kanalia every day
The same platform serves a five-person team and a multi-site organisation. These are the most common ways customers put it to work.
Meta Verified Technology Provider
Official WhatsApp Business PlatformCustomer support
One inbox for WhatsApp, voice and email with routing rules, SLAs, internal notes and quick replies. Bots resolve routine questions from your knowledge base and hand over complex cases.
Payment reminders and collections
Send approved utility templates before and after due dates and let customers reply in the same conversation.
Appointments and bookings
Confirm, remind and reschedule appointments over WhatsApp to reduce no-shows — clinics, salons, real estate viewings and services.
Marketing campaigns
Segment contacts, check consent and send approved campaign templates with real delivery and read reporting.
By company size
Small teams get a shared inbox and a bot in a day. Growing businesses add automations and CRM. Large organisations run multiple teams, sites and their own WhatsApp number on Enterprise.